Policy
& Data Rights
At dg111, your privacy is foundational to how we operate. This Privacy Policy sets out exactly what personal data we collect when you use dg111.vip, why we collect it, how long we retain it, who we share it with, and what rights you hold over your own information.
dg111 ("we", "us", "our", or "the Platform") operates the online casino and cricket betting service accessible at dg111.vip. We are committed to protecting the privacy and personal data of every player, visitor, and registered account holder who interacts with dg111. This Privacy Policy explains the categories of personal data we collect, the legal basis and purposes for processing that data, with whom it may be shared, the security measures we apply, and the rights available to you under applicable data protection principles.
By accessing dg111.vip, creating a dg111 account, depositing funds, or otherwise engaging with our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this policy, you must discontinue your use of the platform.
This Privacy Policy applies solely to data collected and processed by dg111 via dg111.vip and its associated mobile interfaces. It does not cover the privacy practices of third-party payment providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) or third-party game studios (Pragmatic Play, Evolution Gaming, NetEnt, etc.), each of which operates under its own privacy framework.
SSL Encryption
All data transmitted between your device and dg111.vip is protected by industry-standard 256-bit SSL encryption, preventing interception or tampering in transit.
KYC Verification
Identity verification (KYC) is conducted solely to confirm age eligibility (18+), prevent fraud, and comply with anti-money laundering obligations. Your documents are stored securely and never sold.
No Data Selling
dg111 does not sell, rent, or trade your personal data to any third party for marketing, advertising, or commercial purposes. Your data is used exclusively to operate and improve our service.
Defined Retention Periods
We retain personal data only as long as necessary for the purpose it was collected, and no longer than required by applicable legal or regulatory obligations governing financial and gaming platforms.
Your Control
You hold meaningful rights over your data, including the right to access, correct, and in certain circumstances request deletion of your personal information. Contact us at [email protected] to exercise your rights.
South Asia Focus
dg111 is designed for South Asian players, particularly in Bangladesh. Our data practices reflect local payment infrastructure (bKash, Nagad, Rocket) and the realities of the BDT and INR player community.
Section 1
Information We Collect
dg111 collects personal data through several channels: directly from you when you register or interact with the platform, automatically through technical systems as you browse or play, and in some cases from third-party partners such as payment processors. The categories of data we collect are described below.
Identity and Registration Data
When you create a dg111 account via the dg111 Login page, we collect the following personal information: your full legal name as it appears on your government-issued identification, your date of birth (to verify you are 18 or older), a valid email address, a mobile phone number (used for account security and transaction alerts), and a username of your choosing. You may also be asked to provide your city or region of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi) for localisation and compliance purposes.
Identity Verification (KYC) Documents
To comply with our age verification and anti-money laundering (AML) obligations, dg111 requires account holders to submit copies of government-issued identification documents before their first withdrawal is processed. Accepted documents include: National Identity Card (NID), passport, or driver's licence. We may also request a selfie or a photograph of you holding your ID document to confirm authenticity. All KYC documents are stored in an encrypted, access-controlled environment.
Financial and Transaction Data
When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, or Mastercard, dg111 records the transaction reference number, the payment method used, the amount in BDT or INR, the timestamp, and the transaction status. dg111 does not store full card numbers, CVV codes, or mobile banking PINs. These details are handled exclusively by the relevant payment provider.
Usage and Behavioural Data
dg111 automatically collects data about how you use the platform, including: pages visited and time spent on each page, games played (casino titles, sports markets bet on including BPL, IPL, T20, ICC events), bet amounts and outcomes, session duration and frequency, in-platform search queries, and feature interactions such as promotions clicked or bonus offers viewed.
Technical and Device Data
Our servers automatically record certain technical information when your device communicates with dg111.vip, including: IP address, browser type and version, operating system and device type, referral URL (the page that directed you to dg111), Bangladesh Standard Time (BST, UTC+6) timestamps for all requests, and unique device identifiers where applicable.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, NID number | Provided by you at registration |
| Contact Data | Email address, mobile number | Provided by you at registration |
| KYC Documents | NID scan, passport copy, selfie | Uploaded by you during verification |
| Financial Data | Transaction refs, amounts, payment method | Generated via platform transactions |
| Usage Data | Games played, bets placed, pages visited | Automatically collected |
| Technical Data | IP address, browser, device type | Automatically collected |
| Cookie Data | Session tokens, preference cookies | Automatically set (see Section 3) |
Section 2
How We Use Your Data
dg111 processes your personal data only for specific, defined purposes and only where we have a legitimate legal basis for doing so. The primary purposes for which we use your personal data are set out below.
- Account creation and management: To register your dg111 account, authenticate your identity at each login, manage your account preferences, and communicate critical account-related notices such as security alerts and policy updates.
- Age and identity verification: To confirm that you are 18 years of age or older before granting access to gambling features, and to verify your identity in compliance with our KYC obligations before processing withdrawals.
- Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment partners, to record transaction histories in your account wallet, and to investigate and resolve any payment disputes or discrepancies.
- Game and betting services: To enable your participation in casino games (slots, live tables, crash games), sports betting markets (cricket BPL, IPL, T20 World Cup, ICC tournaments, Bangladesh Tigers matches, football, kabaddi), and any other interactive feature on dg111.
- Bonus and promotional administration: To credit eligible bonuses to your account, enforce wagering requirements, validate promotional participation, and prevent bonus abuse or multi-accounting.
- Platform security and fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, collusion, underage gambling, and other prohibited conduct as described in the dg111 Terms & Conditions.
- Customer support: To respond to your queries, complaints, and requests submitted via email to [email protected] or through our in-platform support channels.
- Platform improvement: To analyse aggregated, anonymised usage patterns in order to improve game selection, navigation, and the overall player experience on dg111.vip.
- Legal and regulatory compliance: To retain records required by applicable anti-money laundering (AML) regulations, to respond to lawful requests from law enforcement authorities, and to enforce our Terms & Conditions where necessary.
- Responsible gaming: To monitor player behaviour for indicators of problem gambling and to apply self-exclusion, deposit limit, and session timer tools where requested or where our responsible gaming obligations require intervention.
Marketing Communications: dg111 may send you promotional emails or in-platform notifications about bonuses, tournaments, and seasonal offers (such as BPL season promotions, Eid specials, or Pohela Boishakh offers) if you have opted in to marketing communications during registration or subsequently via your account settings. You may opt out of marketing emails at any time by updating your notification preferences in your account dashboard or by contacting [email protected].
Section 3
Cookies & Tracking Technologies
dg111 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain session security, and analyse how the platform is used. This section explains the types of cookies we use and how you can manage them.
What Are Cookies?
Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits, retain your preferences, and track your activity across a session. Cookies themselves do not contain executable code and cannot access other files on your device.
Types of Cookies Used by dg111
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session authentication, security tokens, CSRF protection, wallet session state | Session (deleted on browser close) |
| Functional | Language preference (English), remembered username, last-visited game category | Up to 12 months |
| Analytics | Aggregated page view counts, game load times, navigation flow analysis (anonymised) | Up to 24 months |
| Performance | Detecting slow page loads, error logging, CDN optimisation signals | Up to 6 months |
Managing Your Cookie Preferences
Strictly necessary cookies are required for the platform to function and cannot be disabled without breaking core features such as login, wallet access, and game loading. All other cookie categories can be managed through your browser settings. Most modern browsers allow you to block, delete, or receive a warning before cookies are set. Please note that disabling functional cookies may affect your experience — for example, your language preference or remembered username may not be saved between sessions.
dg111 does not use third-party advertising cookies or cross-site tracking pixels. Analytics data collected via cookies is aggregated and anonymised before analysis — it is not tied to your individual dg111 account or personal identity.
Section 4
Data Sharing & Third Parties
dg111 does not sell, rent, or trade your personal data to any third party for their independent commercial use. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for the defined purpose.
Payment Processors
When you initiate a deposit or withdrawal, dg111 shares the minimum necessary data with the relevant payment provider (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, Mastercard) to facilitate the transaction. This may include your registered mobile number or bank account reference. Each payment provider processes this data under their own privacy policy and applicable financial regulations.
Game Technology Providers
To deliver casino games and live betting markets, dg111 integrates game content from licensed providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. A session token is passed to the relevant provider when you launch a game, enabling the game to load and record your bet outcomes. Game providers do not receive your full personal identity data — only the anonymised session reference required to operate the game.
KYC and Identity Verification Partners
dg111 may use a regulated third-party identity verification service to assist with KYC document authentication. This service provider processes your submitted identification documents under a strict data processing agreement that prohibits them from using your data for any purpose other than the verification service provided to dg111.
Legal and Regulatory Authorities
dg111 will disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by applicable law, court order, or in connection with an investigation into fraud, money laundering, or other criminal activity. dg111 will notify affected users of such disclosure where legally permissible.
Business Transfers
In the event that dg111 undergoes a merger, acquisition, or sale of substantially all of its assets, your personal data may be transferred to the successor entity as part of that transaction. We will notify registered account holders of any such transfer and of any material changes to the applicable privacy policy via the email address on record.
No Unauthorised Sharing: Outside of the categories described above, dg111 will not share your personal data with any third party without your explicit prior consent. We do not share data with data brokers, advertising networks, social media platforms, or any other commercial third party for their own marketing use.
Section 5
Data Retention
dg111 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The retention periods we apply are summarised below.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AML compliance, dispute resolution |
| KYC identity documents | 5 years from submission or account closure | Regulatory obligations, fraud prevention |
| Financial transaction records | 7 years from transaction date | AML regulations, tax and audit requirements |
| Betting and gaming history | 5 years from account closure | Dispute resolution, responsible gaming monitoring |
| Customer support correspondence | 3 years from last interaction | Quality assurance, legal dispute evidence |
| Technical/server logs | 12 months | Security monitoring, fraud detection |
| Analytics cookie data | 24 months (anonymised) | Platform performance analysis |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to an individual. Where anonymised data is retained for analytical purposes, it no longer constitutes personal data under applicable data protection principles.
If you request deletion of your personal data (see Section 6 — Your Privacy Rights), dg111 will action that request within 30 days, subject to any legal obligation to retain specific data categories for the minimum periods described above. Where a legal hold applies, we will inform you of the specific retention obligation and the expected date of deletion.
Section 6
Your Privacy Rights
dg111 respects your rights over your personal data. The following rights are available to all registered account holders and, where applicable, to unregistered visitors whose data may have been collected through technical means (e.g., cookies, server logs).
Right of Access
You may request a copy of all personal data dg111 holds about you. We will provide this in a structured, readable format within 30 days of your verified request.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. Most contact details can be updated directly from your account dashboard.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes collected, subject to legal retention obligations described in Section 5.
Right to Object
You may object to processing of your data for direct marketing purposes at any time. You can manage marketing preferences in your account settings or by emailing [email protected].
Right to Restriction
In certain circumstances — such as while a data accuracy dispute is being resolved — you may request that we restrict active processing of your personal data.
Right to Portability
Where technically feasible, you may request your personal data in a machine-readable format (e.g., JSON or CSV) so that it can be transferred to another service provider of your choosing.
To exercise any of the rights listed above, contact the dg111 Privacy team by email at [email protected] with the subject line "Privacy Rights Request". For security purposes, we will require you to verify your identity before processing any data access, rectification, or deletion request. We aim to acknowledge all rights requests within 5 business days and to fulfil them within 30 calendar days, unless the complexity of the request requires an extension, in which case we will notify you.
Withdrawal of Consent: Where dg111 processes your personal data on the basis of your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of any processing carried out before the withdrawal. Withdrawing consent for essential data processing (e.g., identity verification) may result in your account being suspended, as we are unable to operate the platform without that data.
Section 7
Data Security
dg111 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes the following controls.
- 256-bit SSL/TLS encryption: All data transmitted between your browser or mobile device and dg111.vip is encrypted using industry-standard Transport Layer Security (TLS). This prevents interception of your login credentials, financial data, and personal information in transit.
- Encrypted data storage: Sensitive personal data — including KYC documents, financial records, and account credentials — is stored in encrypted form within access-controlled infrastructure. Encryption keys are managed separately from the data they protect.
- Access controls: Internal access to personal data is restricted on a strict need-to-know basis. dg111 staff are granted the minimum level of system access required to perform their role. Access is logged and reviewed regularly.
- Two-factor authentication (2FA): dg111 offers optional two-factor authentication on all player accounts. We strongly encourage all account holders to enable 2FA to add a second layer of security to their dg111 login.
- Regular security assessments: dg111's platform infrastructure undergoes periodic security testing, including vulnerability scanning and penetration testing, to identify and remediate potential weaknesses before they can be exploited.
- Incident response: In the event of a personal data breach that poses a risk to affected individuals, dg111 will notify affected account holders without undue delay and will take immediate steps to contain and remediate the breach.
Your Responsibility: While dg111 takes extensive measures to protect your data on our end, the security of your dg111 account also depends on you. Use a strong, unique password, enable 2FA, never share your credentials with anyone, and contact us immediately at [email protected] if you suspect unauthorised access to your account.
Section 8
Changes to This Policy
dg111 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, legal obligations, or applicable regulations. The "Effective Date" at the top of this policy will be updated whenever a revised version is published. We recommend checking this page periodically to stay informed about how we protect your data.
Where a change to this Privacy Policy is material — meaning it significantly affects your rights or how we use your personal data — dg111 will notify registered account holders via email to the address on record, or via a prominent in-platform notification, at least 14 days before the change takes effect. Your continued use of dg111.vip after the effective date of a revised policy constitutes your acceptance of the updated terms.
If you disagree with any changes to this Privacy Policy, you must stop using dg111.vip and may request closure of your account by contacting [email protected]. Upon account closure, dg111 will process your personal data in accordance with the retention periods described in Section 5 of this policy.
All previous versions of this Privacy Policy are archived and available upon request. To request a prior version, email [email protected] with the subject line "Privacy Policy Archive Request" and specify the version or date range you require.
Contact Us: For any questions, concerns, or requests relating to this Privacy Policy or dg111's data practices, please contact our Privacy team at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.